Early investors in Uber wrote to the ride-hailing company on Thursday to criticise it for failing to end a toxic culture of harassment.
Mitch and Freada Kapor publicly rebuked the company after former Uber employee Susan Fowler described in a blog how she was sexually harassed by a manager and that human resources and upper management refused to punish the offender and even threatened her with a bad performance review.
“Uber’s outsize success in terms of growth of market share, revenues and valuation are impressive, but can never excuse a culture plagued by disrespect, exclusionary cliques, lack of diversity, and tolerance for bullying and harassment of every form,” Mr and Ms Kapor wrote in an online letter.
The Kapors are the only investors to have publicly commented on the recent allegations against Uber. The couple runs the Oakland-based Kapor Center, which works to promote diversity and inclusion in technology.
“Uber has had countless opportunities to do the right thing,” they wrote. “We feel we have hit a dead end.”
Several other Uber investors and board members did not immediately respond to requests for comment. Menlo Ventures, which led Uber’s Series B financing in 2011, declined to comment.